Nutrada Help Portal
Search for the articles here or browse the categories below.
Learn how to create your account, explore the platform, and set up your profile for the first time. Perfect for new buyers and suppliers who need a guided introduction.
Creating an Account (Buyer & Seller)
Platform Tour: Dashboard, Search, and Favorites
How to Verify Your Profile
Step-by-step guidance on searching, filtering, verifying, and contacting sellers. Includes tips on saving favorites, checking certifications, and managing procurement efficiently.
How to Search and Filter Sellers
Using Certifications & Documents to Verify Sellers
How to Contact Sellers Safely
Saving and Managing Favorite Sellers
How to Evaluate Announcements and Deals
Everything sellers need to set up and grow on Nutrada. Learn how to build your company profile, upload certifications, add products, post announcements, and respond to buyer inquiries.
Setting Up Your Company Profile
Uploading Products and Maintaining a Catalog
How to Upload Certifications & Documents
Using Announcements to Attract Buyers
Managing Buyer Inquiries
Support for using the built-in contact system. Understand how to send inquiries, manage conversations, negotiate safely, and keep communication professional.
Articles covering certifications, verification processes, and best practices to ensure food safety, secure trade, and fraud prevention across the platform.
Understanding GFSI and Food Safety Certifications
How Nutrada Verifies Sellers
Protecting Yourself Against Fraud
Data Privacy and Security at Nutrada
Learn how to create and manage announcements to highlight deals, seasonal stock, or company news. Discover how buyers can follow and benefit from these updates.
How to Create and Manage Announcements
How Buyers Can Follow Updates
Leveraging Announcements for Seasonal Sales
Help with account settings, password resets, subscriptions, notifications, and troubleshooting technical issues with Nutrada.