The Contact Feature is one of the most important tools on Nutrada. It allows buyers and sellers to communicate directly, exchange details, and start building business relationships — all within a secure environment. This guide explains how the contact feature works and how to use it effectively.
Why Use the Contact Feature?
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Direct communication: Reach out to companies without searching for emails or phone numbers.
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Secure platform: Keep all initial conversations inside Nutrada for safety and reliability.
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Easy follow-up: Track your messages, replies, and ongoing discussions in one place.
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Transparency: Both buyers and sellers can see the full conversation history.
How Buyers Contact Sellers
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Browse to a seller’s profile.
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Click the “Contact Company” button.
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A form will open where you can:
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Write your message or inquiry
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Introduce yourself and your company
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Add relevant details (e.g., product specifications, quantities, or questions)
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Submit the form — the seller will be notified instantly in their dashboard and via email.
How Sellers Respond
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Sellers receive inquiries in their Inquiry Requests inside the dashboard.
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They can reply directly within the Nutrada messaging system.
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Each message is linked to the buyer’s profile, so sellers know who they are speaking with.
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Sellers can share product information, request more details, or send formal proposals.
Conversation Management
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All conversations are stored in your Inquiry Section.
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Both buyers and sellers can keep a record of their discussions for future reference.
Tips for Effective Communication
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Be clear and specific: Buyers should include details like required quantity, delivery terms, and timeline.
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Respond promptly: Sellers who reply quickly are more likely to win business.
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Stay professional: Keep your tone clear, respectful, and business-focused.
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Use announcements as support: Sellers can reference their latest announcements in replies to highlight current offers.
Important Notes
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Privacy: Email addresses and phone numbers are not shared until both sides are ready to exchange them.
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Trust: Keep communication inside Nutrada until you have verified the other party.
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Security: Nutrada monitors for spam or misuse to ensure safe interactions.
Conclusion
The Contact Feature is your gateway to building deals on Nutrada. Buyers can reach sellers quickly, sellers can respond professionally, and both parties benefit from a secure, organized communication channel.
Use it wisely, respond quickly, and you’ll maximize your chances of turning first contact into long-term business relationships.